How To Grow To Be An ITIL Skilled

How To Grow To Be An ITIL Skilled
The ITIL foundation training Malaysia Skilled certification is one of the hardest IT associated certifications to obtain. It requires months of dedication and a passion for IT Service Management. To grow to be an ITIL Skilled it is advisable to first pass the ITIL Foundations exam after which obtain 22 credits from either a Lifecycle stream or an Functionality stream after which pass the daunting Managing Across the Lifecycle (MALC) exam. I'm going to take you briefly via my journey and what I did to final acquire my ITIL Knowledgeable certification.

As I'm in a management role I decided that the Lifecycle steam was the one I might follow. I might ideally have wish to comply with the sequence of Service Strategy, Service Design, Service Transition, Service Operations after which Continual Service Improvement however the establishment I completed my training were not so good as scheduling programs so I had to mix them up a bit.

I began on schedule with the Service Strategy and this course I discovered extremely interesting. Though the venue was surprising I do have a passion for strategy so I put that within the back of my mind and focused on absorbing as a lot data as possible. The course is 3 days in size and you need each minute of it. I decided that I might do the course after which write the examination the next Friday which would give me every week to check and revise what I had learn't.

My learning plan as such paid off and I managed to get one hundred% for the Strategy Exam, speak about getting a giant head!! I will allow you to in on my study secret at the end. After the strategy module I completed the Service Transition module which for me is essentially the most interesting however is 3 days of death by PowerPoint. From my experience Service Transition is ignored in most organizations and yet is essentially the most important. I managed to get 77% for this exam which was good because it bought me down to earth after the one hundred% for strategy.

Subsequent was Service Design which was additionally an attention-grabbing course and a slight little bit of PowerPoint numbness but general interesting. Again not many organizations apply Design and the benefits will be seen when finishing the course. The Design exam was extraordinarily tough and I scraped by with 70% (the pass mark). That said the venue where we were writing the exam was shocking. The exam is online and their Internet connection was so slow it took 20 minutes just to open the exam! The connection saved dropping and we couldn't save our answers. I lastly received a good connection by a 3G card after which just rushed via the exam with out checking anything because the last thing I wanted to do was postpone as this would mess up my complete schedule. Anyway I passed and that was the main thing.

I managed to arrange onsite training for Continual Service Improvement (CSI) so I managed to complete this course in a single and a half days compared to the three days. This is course is more a summary of the all of the others modules. The examination was tough however honest and I passed easily with 80%.

The final module I accomplished was Service Operations which I discovered extremely easy. Service Operations appeared to be ITIL v2 in a single and as I have been exposed to ITIL this was a walk within the park. To be honest I hardly opened a book for the examination and managed ninety%.

Final was the BIG beast, Managing Across the Lifecycle (MALC). This is a five day course and the exam covers all of the previous modules. I gave myself two months hole before doing MALC and this I found was the perfect time-frame, not too long to overlook everything and not too short to be burnt out. MALC was powerful certainly and I was given some advice to skim all the modules however really concentrate on Service Strategy and CSI. I adopted this advice but decided to also do Service Transition in a bit more detail.

Finally, after 6 months (a document I hope) I passed the MALC exam with 75% on my first attempt. As MALC has only a fifty five% pass rate I used to be more than happy with this result. So after 6 months I had accomplished my ITIL Professional Certification and I am now happily making use of what I learnt in my present working environment. With dedication you to can receive your ITIL Expert certification, make it a objective, put your nose down and go for it!
Go to top